What is GLPI? Definition + 2026 Use Cases
GLPI explained for IT admins: definition, versions 11.0 vs 10.0, governance, real pricing, and when to migrate to modern SaaS alternatives.

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GLPI (Gestionnaire Libre de Parc Informatique) is excellent at what it was built for — a multilingual helpdesk and inventory tool, free under the GPL. It is not built for two scenarios that mid-market IT teams hit by 2026:
Add the operational reality — Perl agent, plugin compatibility breaking on major upgrades, MariaDB tuning at 1000+ endpoints — and the SaaS-alternative case becomes a budget conversation.
The 2026 trigger is usually one of three: a Microsoft 365 audit demanding license proof, an incoming CSRD reporting deadline, or a server upgrade that revealed how many plugins are pinned to GLPI 9.5 because nobody had time to test them on 10 or 11.
Before evaluating alternatives, name what GLPI does that you must not lose:
Any SaaS alternative must match items 1, 3 and 5. Helpdesk and community are tougher to replace — many teams keep GLPI for tickets and add a SaaS for fleet telemetry.
| Tool | Per-device/yr | EU hosting | Built-in remote | Carbon module | Zombie apps | Best for |
|---|---|---|---|---|---|---|
| Lansweeper | $1–$2 + agent (Starter €199/mo / 2,000) | Yes (DE) | No | Estimate, not measured | No | Network discovery teams |
| Snipe-IT Cloud | ~$3 (50+ devices) | Yes (NL via partners) | No | No | No | Asset registry only |
| Atera | $129–$209 / tech (MSP annual) | Yes | Yes (Splashtop bundle) | No | Partial | RMM-led MSPs |
| ServiceNow ITAM | $70–$100/user/mo (ITSM); per-device estimate ≈ $80/dev/yr | Yes (FR/DE) | Via add-on | Estimate | Add-on | Enterprises with existing ServiceNow |
| NinjaOne | $1.50–$3.75 + RMM (volume-tiered, quote-based) | Yes | Yes | No | No | RMM-led MSPs, Atera alt |
| sobrii | €12–€20 | Yes (FR, HDS-class) | Yes (WebRTC, included) | Measured per device | Yes (native) | Mid-market + MSP needing ESRS E1 |
Pricing reflects publicly listed entry tiers, May 2026. Volume contracts negotiated.
Action1 is a free patch-management SaaS, not an ITAM. It runs an agent on Windows endpoints, reports installed software, and pushes OS and third-party updates. The free tier covers up to 200 endpoints. It is a useful adjunct to GLPI, not a replacement — its inventory is OS-and-patch-centric, with no helpdesk, no license management, and no asset financial tracking.
Snipe-IT is open source under AGPLv3 — self-hosted is free, Snipe-IT Cloud starts around $39.99/month for the lowest 5-user / 100-asset tier and scales with users. It is a clean asset registry: assignment, custodianship, depreciation, audit logs. It has no agent, so all data is manually entered or pushed via API. Above ~300 endpoints, the manual entry burden is the bottleneck, and a tool with native discovery becomes mandatory.
NetBox is a network-source-of-truth tool — IPAM, racks, circuits. It is excellent for data-center inventory and DCIM-adjacent workflows. It is not an endpoint ITAM. If your goal is to track 500 laptops, their software, and refresh decisions, NetBox is the wrong layer. The NetBox Labs team is explicit about this on their docs page.
One Rust agent, < 1% CPU. The ITAM industry average stacks an inventory agent (GLPI), an MDM (Intune), an EDR (CrowdStrike), an RMM (Atera) and a DEX tool (ControlUp). sobrii ships one signed, sandboxed Rust binary with a measured footprint < 1% CPU on Windows and macOS. Fewer agents = smaller attack surface, less battery drain, less support overhead.
GLPI Agent is written in Perl — historically a strength for cross-platform reach, today a maintenance burden. On Windows, the Perl runtime ships packaged with the agent (~25 MB on disk), and the inventory cycle runs as a scheduled task with CPU peaks during scans. The Rust path runs continuously under 1% and skips the dependency-runtime distribution problem.
| Agent characteristic | GLPI Agent (Perl) | sobrii Agent (Rust) |
|---|---|---|
| Binary size on Windows | ~25 MB (runtime packaged) | ~8 MB (statically linked) |
| Inventory model | Scheduled scan (default 24h) | Continuous (event-driven + 10-min sampling) |
| CPU at scan peak | 4–8% for 60–120 seconds | < 1% steady state |
| Battery impact | Measurable on aging fleets | Not measurable in field |
| Code-signing | Optional | Mandatory (Authenticode + Apple notarized) |
| Update mechanism | MSI re-install | Self-update over HTTPS |
The Perl runtime concern is not theoretical: in the December 2024 GLPI Agent 1.15 → 1.16 transition, several public sysadmin forum threads flagged installer issues on Windows Server Core where the bundled Perl required a specific Visual C++ redistributable.
sobrii adds a 4th lifecycle decision: reallocate. Where GLPI, Lansweeper and Snipe-IT offer 3 paths (keep / repair / replace), sobrii computes 4 options per device — upgrade, repair, reallocate (to the next employee), replace — with cost and CO₂ for each. The reallocate branch extends average service life by 12–18 months and halves per-device embodied carbon.
For an IT team on a 4-year default refresh cycle, reallocate compresses CapEx without sacrificing UX — a 2-year-old developer machine becomes a strong device for a sales hire who lives in a browser. See the full 4-decision framework.
sobrii measures kWh per employee, not per site. The Rust agent captures real consumption (CPU/GPU/screen/battery) second-by-second, then applies the regional grid emission factor (Ember/EPA eGRID) to produce kg-CO₂/employee/month — exportable directly to CSRD ESRS E1. No category-average proxies: measurement is per device, aggregated per employee.
GLPI inventories the laptop model. sobrii measures the kWh that laptop actually consumed last Tuesday. For ESRS E1 assurance, auditors increasingly want the second — the first is now flagged "high uncertainty" in most early CSRD reports.
sobrii attributes kWh per application. For each process (Chrome, Teams, Photoshop, Slack…), sobrii measures CPU + GPU time and reconstructs real power draw. You learn that Teams consumes 3.2 kWh/yr/device and Chrome 5.1 — a measurement GLPI and Lansweeper don't expose.
This is the layer most legacy ITAM tools refuse to add because their architecture (scheduled snapshot) cannot produce continuous telemetry without a major rewrite.
sobrii surfaces zombie apps and per-app crash rate. A "zombie app" = installed on ≥ 30% of the fleet, used by < 5% of employees. sobrii lists them with annual license waste. Same for crash rate: sobrii knows app X crashes 2.4×/day on Dell Latitude 5420s, 0.1× on M2 MacBook Pros — actionable DEX, not a Net Promoter score.
For a team migrating off GLPI, this is one of the largest functional gaps. GLPI tells you Adobe Reader is installed on 412 PCs. It doesn't tell you that 312 of those PCs haven't opened it in 90 days, or that it crashes on a specific HP EliteBook whenever a print job queues. sobrii does both natively.
Remote control is in the plan, not an add-on. No need to buy TeamViewer or AnyDesk on top: sobrii ships a built-in WebRTC remote-desktop module (peer-to-peer, no external relay, multi-screen, auto-reconnect). 200-device benchmark: TeamViewer Business ≈ $1,020/month (fully-loaded median enterprise spend, not the list Business plan price) → sobrii: $0/month (bundled).
For a GLPI shop that paired the inventory with a separate TeamViewer or AnyDesk subscription, switching to sobrii cancels that line item. See the TeamViewer vs AnyDesk comparison for what that licensing line typically costs in 2026.
sobrii is built FR-first with EN parity from day one. Every label, CSRD/ISO 27001 report, and CSV export is generated in the user's language — not a 70%-translated glossary. Anchor reference: Métropole de Montpellier (3M residents, multi-site fleet) — 7,000+ PCs monitored, –10% CO₂, ~€1.5M in avoided purchases. For a French-speaking IT team that has used GLPI for years, the FR-grade UX is the migration's main objection killer.
Three realistic patterns, depending on what you keep:
Migration cost is dominated by data cleanup, not import. Most GLPI databases carry 5+ years of stale records that should not move forward.
A typical migration data audit reveals:
The clean-up is where most operational value sits. A team finishing migration with a 5,000-record asset book accurate to 98% lives in a different operational reality than one that imported the same junk into a new tool.
Before signing for a SaaS alternative, document the GLPI exit path. The three formats that actually move:
The trap: starting a migration without a frozen baseline. Run a 5–10 day freeze during which no GLPI updates happen, dump the database, import to the new tool, then reconcile. Migrating against a live GLPI instance produces silent drift.
A realistic 8-week timeline to swap GLPI for a SaaS ITAM:
Teams running both helpdesk and inventory on GLPI typically add 4–6 weeks for the helpdesk migration if they choose lift-and-replace.
A useful framing for a 500-endpoint org weighing GLPI continuation vs SaaS migration:
| Cost line | GLPI on-prem (free) | sobrii SaaS (€12/dev/yr) | Lansweeper Pro |
|---|---|---|---|
| License 3y | €0 | €18,000 | ~€14,400 |
| Server, OS, MariaDB | €18,000 (3y hosting + ops) | €0 (vendor-hosted) | partial cloud |
| Plugin maintenance | €15,000 (yearly upgrade pain) | €0 | €0 |
| Helpdesk SaaS pairing | €0 (GLPI included) | €15,000 (Freshservice) | €15,000 |
| Remote-control license | €36,000 (TeamViewer 3y) | €0 (bundled) | €36,000 |
| Carbon module / consulting | €25,000 (manual ESRS prep) | €0 (bundled) | €18,000 (3rd-party) |
| Internal ops time | 1 FTE × 3y = €270,000 | 0.2 FTE × 3y = €54,000 | 0.3 FTE × 3y = €81,000 |
| 3-year TCO | €364,000 | €87,000 | €164,400 |
The "free" tag on GLPI hides operational and integration costs that dwarf the SaaS license fee at 500+ endpoints. The calculation flips around 100–150 endpoints, where ops time stays small and free licensing wins.
Five patterns to avoid:
Leaving GLPI in 2026: Lansweeper for the broadest discovery, Atera or NinjaOne if the stack is RMM-led, ServiceNow ITAM if you already pay for ITSM, sobrii when measured carbon, bundled remote control, zombie-app detection and FR/EN parity all matter in a single SaaS at €12–€20 per device per year. Snipe-IT Cloud is a fine registry but stops short of telemetry. Action1 is a patch tool — not an ITAM.
For deeper context, see our IT asset management pillar, the CMDB guide, the IT asset inventory how-to, the IT carbon footprint guide, and the keep-repair-reallocate-replace framework.
To evaluate sobrii as a GLPI alternative, see the platform overview.
Yes. GLPI core is free under the GPL v2/v3, with the latest stable releases 11.0.7 and 10.0.25 published in May 2026 (source). Teclib offers paid GLPI Network plans with support, certified plugins, and GLPI Project funding. The free version remains fully usable in production.
Snipe-IT is an open-source asset management tool focused on the registry side — assignment, custodianship, depreciation, audit logs, and check-in/check-out workflows. It has no telemetry agent, so the inventory is manually entered or pushed via the REST API. It is a strong fit for organizations that need a clean asset book without continuous monitoring.
Snipe-IT Cloud starts around $39.99 per month for the entry tier (5 users, 100 assets) and scales by user count and asset volume. Self-hosted Snipe-IT remains free under AGPLv3. The cloud tier removes the need for self-hosting but keeps the same feature scope as the open-source version.
Action1 is a SaaS patch-management platform for Windows endpoints. It is free up to 200 endpoints; above that, paid tier (Growth) starts at $4 per endpoint per month. It is a patching and basic inventory tool, not a full ITAM — no license management, no contracts, no carbon module.
Yes. NetBox is open source under Apache 2.0. NetBox Cloud and NetBox Enterprise offer paid hosting and support tiers from NetBox Labs. NetBox is purpose-built for network sources of truth (IPAM, racks, circuits) — not endpoint ITAM. Use it alongside an ITAM, not instead of one.
For pure asset and inventory replacement: Lansweeper. For an RMM-led stack: Atera or NinjaOne. For ServiceNow shops: ServiceNow ITAM. For mid-market IT or MSPs that need carbon, energy, zombie-app detection and built-in remote control with FR/EN parity at €12–€20 per device per year: sobrii.
8 weeks for inventory-only, 12–14 weeks if helpdesk migrates too. The bottleneck is data cleanup, not import. Plan a 5–10 day data freeze before the cut-over, run a 30-day parallel period to catch drift, and have a documented rollback path for the first 14 days.
Yes — that is the hybrid pattern, used by several French public-sector orgs. GLPI handles tickets and SLAs; sobrii owns the fleet data, energy telemetry, lifecycle scoring, and ESRS E1 export. Integrate via API on user and asset references. Reassess after 12 months whether to also migrate helpdesk or keep the split permanently.
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